Rodney Bay, St Lucia
Location great, friendly and courteous staff, excellent and spacious accommodations. Well kept surroundings but the only downfall was the food. We took a breakfast package only but, we had wings the first day we arrived and was disappointed with the taste, although the chocolate dessert was tasty. Would highly recommend it for everything else but food.
First time ever on St Lucia. Would go back again and again. Staff was sincerely nice and very great to talk to. Rooms were well kept and well serviced. There was plenty to do on the resort and great places to eat and visit near Pigeon Island. The rooms are absolutely gorgeous and are meant to be equipped much like an apartment/condo. Seriously recommend. (Place was half full when we visited in June. Busy season is in the spring during cruise season)
We stayed for a week in Aug . The place is very nice beach is beautiful the staff is amazing and so friendly. I gave it 3 stars because it is very quite at night not much entertainment for guests. Limited choices to eat all meals . 2 of the 3 restaurants were closed most days of our trip. I was told many times July and Aug is the Landings slow season so they cut back where they can. The problem is people take vacations in July and August and do not deserve poor choices from upper management to save money by cutting services . Penny wise and dollar foolish
Its a great hotel, however my customer service experience in dealing with them has been everything short of okay. I think the staff needs to learn that good customer service is for everyone regardless of skin tone or nationality. Other than that, the rooms are great...
Perfectly clear apartment with gorgeous view and all the equipment you'll need to enjoy your vacation. Amazing food and service. Totally recommend.
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