Porto Palácio Hotel & Spa - S. Hotels Collection

Anthony Regnier

a month ago

Probably the worse "5 stars" hotel I have ever been too, it is very far behind its stars - I have been better welcomed in hostels! 1. The elevator will upset you big time 2. It takes ages at the reception (the poor ladies are only two..) 3. Some of the staff were not very polite and respectful 4. The food at the rooftop restaurant was absolutely disgusting (I could honestly elaborate but I'd need to write more) 5. If breakfast isn't included it costs 15 euros. They have an "express breakfast" at 6 euros but very poor and starting at 8 am so quite late 6. They charge you 15 euros for 1 night at the parking (and 10 sometimes I didn't understand) 7. They make you pay for the swimming pool cap. I could go on but basically: they will try to scam you in every possible way they can having you paying for everything without delivering a good quality in exchange (whether it's a service or hardware or food...). Super bad experience. Will never return there.

Tamara Kassim

a month ago

The hotel was very relaxing and enjoyable. I booked a standard room, which was very spacious and clean. The staff were super friendly and helpful; always answering questions with a smile! It was my birthday on one of the days I stayed, and the hotel staff surprised me with cake and a lovely note in my room. I absolutely loved the surprise, and it was a very nice touch! One of the best things there was an unlimited use of the jacuzzi, Sauna, Steam room, Swimming Pool, and the Gym, which were for free! I only needed to pay for a swimming hat which cost 3 Euros. The breakfast was superb, with a variety of choices! The location was perfect and ideal! For the city centre, and the beach, you could use a public transport, which costs 2 euros per person, or you could get a taxi. There's plenty of public transports that were nearby, and there was a supermarket right next to the hotel, with a currency exchange inside the supermarket. Strongly recommend this hotel, as it's very family friendly!

Matthew Brown

a month ago

This is a top class hotel with a superb bar area, great roof-top restaurant and stylish decor throughout. One of the best hotels in the region. It was one of the highlights during our trip to Porto. Would highly recommend.

Ellen Falk

a month ago

Great rooms! Attentive staff. Great amenities. Convenient location, but know that it is not close to the old part of the city. Must Uber, taxi or bus.

Michelle McCarthy

a month ago

I could not recommend this spa highly enough. For me it was one of the most relaxing and enjoyable spa experiences I have ever had! The staff have incredible attentiveness and attention to detail. The facilities are 5 star from the moment you arrive through the spa door. The pool, which is heated, has power jets with different levels of water intensity for your back, which is something I have not seen before. They also have 2 heated stone chairs for lying on which are fabulous. A few people mentioned the fact you have to wear a swim cap as a negative, however personally I find this much more hygienic. To the spa therapists themselves Louisa (and of course my boyfriend can’t remember the name of his 🤣) thank you so much for a wonderful massage and facial. The care and attention is second to none. I didn’t feel imposed on or ignored and this is a very fine line which many don’t get right so Obrigada! We left feeling so relaxed we had to go home for a nap. Don’t hesitate to book this spa if you want to de stress. It is 💯 worth it. I am looking forward to returning again in a few months!!