Palmer House a Hilton Hotel
Open
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Address
17 E Monroe St, Chicago, IL 60603, USA

Palmer House a Hilton Hotel

17 E Monroe St, Chicago, IL 60603, USA

RATING (4.3)

Reviews

Lizia Erazo
Lizia Erazo
a week ago

Absolute perfection. Loved the old times vibes and decor of this place. Great service as well. Very convenient as it is walking distance to museums, restaurants and shops. Millennium Park is almost across the street. Highly recommended!

Cory D. D. Miller
Cory D. D. Miller
in the last week

I had the pleasure of staying at the Palmer House during my most recent trip to Chicago for work. Getting to the building was not hard at all considering Chicago traffic. The check in process was so simple and easy. One of the cool features that they had was a texting for help feature. I received a text once I got settled into my room asking how the room was and if I needed anything. I responded back and actually asked if there was any good food spots around. They gave me a few suggestions and I was on my way. The rooms were very clean and had lots of character. My team and I had drinks and dessert the first night in their main lobby area. When you look up you just see the most amazing paintings. The drinks were tasty as well as the treats. Wasn’t a fan of the prices but hey it’s Chicago. Will defiantly be staying again.

Cindy Antuna
Cindy Antuna
in the last week

The building itself was easy to find and the location was very convenient and in the heart of downtown Chicago. The inside of the building is beautiful and the front desk agents were very helpful! The reason for giving this hotel 2 stars is because their bellhops were some of the rudest people I've ever encountered while staying at hotels. I was traveling with a group and we needed help when checking in and checking out and I could not believe their attitudes when they would "help" us. As we were checking out, they dropped one of my friends' bags that had a tablet inside and it slipped out somehow and it was left behind. We called when we were back home and it was in their lost and found so they were able to ship it to us but it was broken. The person that dropped her bag even made a very rude remark at her that we could not believe. We had several interactions with them and they were all bad except for one. They need to retrain their staff because this experience left a very bad taste in my mouth.

James Smith
James Smith
a week ago

What a wonderful 3 night stay at this historic and landmark hotel. Love the mix of old and new. If you choose the Palmer House, google the history of this influential property. The elevator system is nice for a hotel with over 1.000 rooms. Never did I wait more than 1-2 minutes for a ride. Several shops wrap the main level, which was an enjoyable amenity. Highly recommend this property.

Lynn Mitchell
Lynn Mitchell
a month ago

Beautiful lobby and bar. Great breakfast! Priced well and affordable. Room was small but expected for the price we paid. Historic and detailed decor. We would definitely come back.

Open
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Address
17 E Monroe St, Chicago, IL 60603, USA