2 E Jefferson St, Phoenix, AZ 85004, USA
I can not say enough great things about our experience here. First, the price point for location and amenities was awesome. Digital check in the day before made coming in with all of our bags a breeze. They were so accommodating and even left us a little welcome gift for our anniversary in the room which was completely unexpected. The room was very clean, the view was great, and Molly and Ben were unbelievably attentive and made sure everything was perfect. And then the next day because of the availability we were able to do a late checkout at such a great price and based on how long extra we wanted to leave! I’ve never heard of that before! I usually like to try out different hotels when going to different cities, but Hotel Palomar will now be our spot whenever in downtown Phoenix. Thank you for such a memorable experience.
I love this hotel! I love the view especially if your room is by the water. I love the coconut trees, the landscape, the swimming pool, their food, the staff's, and everything. Great locations, huge and clean rooms, and offered tasteful foods. This hotel really deserves more than five-stars. I highly recommend this to everyone.
I've a few great times at this hotel. My wife stayed here with her friends before we ever got married and loved it. Then the first time we came here together, we spent so much time in the rooftop pool. I could tell there was some kind of band staying there because they were in the pool all day long and people kept coming in to meet them/get autographs or whatnot. So that was interesting. The pool is really big and there is a bar next to it. The second time I stayed, Covid had just begun and the pool was closed, so I was bummed - however it was so slow that they gave us an upgrade to a massive suite that was like the size of a house. The third time I stayed, the pool was open and that time we brought our dog. Had a great time yet again. The front desk and valet staff were pretty cool and chill. Definitely one of my favorite hotels ever.
From the moment I walked into the lobby I felt welcomed and at ease. Got to check in early with Cody. Cody knew it was my birthday and sent up a card with chocolate covered strawberry's. Thank you Cody for making my stay even better. Every single employee had great customer service from night auditor to valet, it made me what to keep pushing myself to give the best customer service while I am at work. Thank you for everything.
Beautiful area and hotel. Clean and so close to so many great restaurants and bars. There is a grocery store right across the street as well. If you self park it's a bit of a walk but not terrible. Mini fridge, plenty of outlets, comfortable beds, big bathroom. The speaker/clock in the room is a nice touch! Only downside was no door on the shower splashed the floor a bit and didn't keep the shower warm.
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