8180 Laura Ln, Davenport, FL 33896, USA
So disappointing, Chili’s use to be one of my favorite places to dine. For the past couple of years they fell off horribly. The quality of the food is horrible. The fact that they are located at Champions Gate (which is a high in living community near “Disney World”) I thought the food would be excellent. Boy was I wrong! I recently placed a curbside order pick up went home to discover that my big mouth bacon burger and southwest egg rolls were over cooked, wings and fries soggy. I guess that is what you get with food being prepared within 13 minutes. To make matters worse the curbside server never gave me my total and then asked if I wanted to tip (which I did) she didn’t give me my receipt. I had to look on my bank statement to find out what they charged me. When I got home I called the restaurant to speak to a manager and they kept me on hold longer than 30 minutes so I just hung up. I would never recommend that location for dining or to go.
Good food good service very happy.
Service was great! One of the few outings we have had as a family recently (Aug 2020.) We were a party of 7 and all orders came out correct and fresh. No one was left waiting, all food came out together.
This Chili's has one of the best teams at the moment. Amazing teamwork. Great service and very professional. The manager Brenda might have been one of the best managers I have met. She greeted us with an extremely friendly, upbeat and professional attitude. She ended up helping us place an order and got to know us to the point where she was informing us about options and ingredients that we didn't know about. Super respectful and knowledgeable. Would highly recommend this location. Also, the bartenders Christy and Belinda were super helpful, attentive and friendly.
This was a great experience! Our waiter was funny as well as friendly and professional. Before we could even sit down and look at the menus he brought the table some strawberry lemonade that he made himself. It was good. We ordered appetizers and drinks from the bar. Everything was brought out promptly. Three of the women in our party ordered different versions of the Smokehouse meal. I ordered Fajitas (my normal). We were not disappointed. We laughed and chatted for at least 30 minutes after we were done eating but no one rushed us at all. The manager also came over to chat and check on us twice during our visit. The staff was very friendly, helpful and professional. I recommend stopping by for a brighter day.
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