knight park, Longfield Rd, Royal Tunbridge Wells, Tunbridge Wells TN2 3UW, UK
Great atmosphere, very clean and very attentive staff. Our 3 year old son had a brilliant time and loved the arcades too. 1 star less as food isn't great and the whole experience is quite pricey for a couple of hours. However, we'll be back as impressed overall!
The bowling was great, and the staff at the centre were lovely. The customer service however from the head office is rude and doesn't listen to what's being said. I was charged for booking over the phone after their online booking system wasn't working and not so much as an apology just repeating the same line over and over. I'll be back to bowl again and can hopefully leave a better review in future but the level of customer service has left me frustrated and confused.
Good place to go for bowling, play pool or if you like arcades. They have a table service only policy. Which is good to keep people safe
Nobody was on front desk. Two staff members walked past, made eye contact with us and continued talking amongst themselves. Apart from the staff, it seemed like quite a nice place which is a shame
So , I giving a star because I have no other choice....they do not deserve not even one. I went with my husband and a friend two days ago and they had regulations to stay with the mask on during the game and only take off when driving. This rule applied only for us ..... why because we are not English.... Very racist of them! Plus we waited for the order a lot... I even ask for chips and they said they don't have food anymore, but after a while I saw them serving food to someone ...... Racism!!!!!!!!!!!!!!! No star for you !
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