Royal Caribbean

Nicola Faulkner

in the last week

Just returned from the Opening Cruise on Quantum of the Seas. It was incredible! The staff were amazing and ensured all physical distancing, mask wearing and hand sanitising protocols were followed. The food was amazing. Everything was served to us on a plate - even just a banana! to minimize touching. Not a huge range of vegetarian options, but still more than enough food to eat. Main dining room service from Pritesh and Malcolm was great! They remembered all our names and our preferences. Really good selection of vegetarian/vegan food. Our stateroom was cleaned well and the attendant- Aris was amazing. We had a 7yo and an 18m old with us. They had a great time. The 7yo did 1x 3h session in the kids club and really enjoyed himself. Wish we had picked a longer one, 2 nights wasn't enough. We even saw a pod of over 20 dolphins swimming along with the ship.

Siddhi Jain

3 months ago

Experience in cardibean cruise is outstanding. 3 days tour also perfect. But I suggest management of cruise to keep non veg and veg counter different. As it will become difficult for vegetarians to eat food with non veg. Visitors. Otherwise, everything is soo good. Also team members are also very much supportive. Great memories 😍🙏🏼🤝🥳

Brian Koh

in the last week

Just went on the Quantum of the seas. Honestly staff and service was friendly and great! Cleanliness was excellent as they kept sanitising places and temperature checks to make sure everyone was ok moving around the boat. Food was honestly not great. We had to eat at the same restaurant for 4 nights straight. Wanted to book other complimentary restaurants but all full. If you are ok with mass catered food, you might enjoy the cruise. Entertainment was really really bad. only had 3-4 shows for 4 nights on board. Some performance was really bad that my mum (which is normally easy to please) wanted to leave halfway.. and the show is only 30mins long. Basically comparing to Dream Cruise the quality and quantity is way way off. If you are there to just chill, sun tan and daze on deck.. You might enjoy your trip. Most Activities have to be book way in advance if you even want to try some of their main 'Attractions' if not the guest services will just say sorry its full. And because of the covid situation it is only running at 30% capacity. Can't imagine if its full capacity.. Will be a horror. Casino is really small too. Games are limited. They dont provide any drinks. EVERYTHING is chargeable. which is rare in a casino. It is my first Cruise on Royal Caribbean amidst many times on Star Cruise and Dream Cruise. But i might dare say this is my last time on Royal Caribbean. And yes.. to top it off, they only give you 1 Bottle of Water per pax to last 4 nights. :)

Hang Leong Chung

a month ago

Poor service, suffer 200sgd losses because your customer officer did not update record or he lied. Please explain

Claudia Fong Villa

a week ago

Really upset for receiving false advertising via email for Black Friday and Ciber Monday, specifically the 40% off deluxe drinks package. The discounts are not reflected on the website and after calling and being on the phone for more than an hour and half in two different occasions and send multiple emails, the customer service team doesn't give me any solution for this problem. Very disappointed with how unprofessional they are and how they send lies via email to thousand or customers.