Hotel Riu Playacar
Open
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Address
Avenida Xaman-Ha, Mza, Calle 6 Nte Bis. Lt.1, Playacar, 77710 Playa del Carmen, Q.R., Mexico

Hotel Riu Playacar

Avenida Xaman-Ha, Mza, Calle 6 Nte Bis. Lt.1, Playacar, 77710 Playa del Carmen, Q.R., Mexico

RATING (4.6)

Reviews

RICHARD MORTIMER
RICHARD MORTIMER
in the last week

This hotel is smaller and quieter of the Riu hotels in the area. This hotel is slightly out of the way from the shops and restaurants but is only a short taxi ride to 5th Avenue.The hotel is clean and tidy and the staff are brilliant. There is plenty of food choices with different specials every day. The swimming pool was quiet and there was activities every day but didn't last long. I would of given it a 5 star but the beach was closed and we share with another hotel. Would definitely recommend.

J G
J G
2 months ago

I really enjoyed my stay we stayed for 6 days. The staff was friendly as well besides at the beach they were pretty rude. Our safe and fridge weren’t working In the room and they came right up to fix it within 25 minutes. I was also highly impressed by them calling the next day to make sure that our items were working and to check if their was anything else we needed. The food is very good and the staff gets to know you’re habits on how you like your meals or milk in your coffee. The drinks were good and the bartenders were very attentive. The only compliant I have is the pool with the bar kids are allowed so their is a lot of splashing and kicking while having your drinks. Their are two other pools and the beach so it would be nice for them to not be allowed in the bar pool. The rooms were clean and very cool no issues with bugs or flies. The bar in the room is excellent and they even give you your own large bottles. Overall great stay I wanna I’ll be coming back

hugh webster
hugh webster
2 months ago

All Riu hotels as far as I am concerned are good value. This one I liked particularly due to their stage set up and bar. Excellent staff and great service. We were in the Riu Mexico Palace next door and we visited the Playacar. Although the Palace is fantastic we enjoyed our two or three evenings at the Playacar. Cannot comment on the food as we did not eat there but if the experience we had at the Playacar was anything to go by it must be on par.

R
R
a month ago

Definitely not a 5 star hotel. Good 4 star. Food is ok. Pool entertainment not the greatest. Pool bars lack knowledge of drinks but still not bad. Beach sports are fun. Beach is good as the people are on top of it to keep the beach clean from the seaweed. Props to Karen who helped us and got us a pool/beach front room. Overall it's a nice place

vince uher
vince uher
2 months ago

4 3/4 Stars! This was the first time my wife and I took our children on a Caribbean vacation. I was completely impressed and would go back to Riu Playacar in a second. First thing I noticed was how clean the place was. The staff worked day and night to keep up on the cleanliness and it showed. The food and entertainment was amazing! Valentino was a pure professional planning and executing the entertainment day and night! The staff would go out of their way to make sure we were having the most incredible vacation and they were spot on. The only reason I don't give this review a 5 star at this time is really no fault of the Hotel, but I though I'd mention it here for others to see. From what I understand the whole Yucatan Peninsula, as well as the rest of the Caribbean, is dealing with a major seaweed issue. Well we had seaweed at our beach the whole week. It was about 100 yards wide, and if we swam past it, the water was turquoise blue, but it was somewhat disheartening when we first saw it and it stayed with us the entire week. We booked an excursion to Cozumel Island to get the clear blue waters and to snorkel, and it was awesome, I was hoping to have that right on our beach. Otherwise, I was over pleased with our first visit to Mexico and the Hotel Riu Playacar.

Open
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Address
Avenida Xaman-Ha, Mza, Calle 6 Nte Bis. Lt.1, Playacar, 77710 Playa del Carmen, Q.R., Mexico