Sestiere Castello, 6777, 30122 Venezia VE, Italy
Probably one of the most beautiful hospital entrances, albeit unique with the water front emergency entrance. Desk person Aldo was very helpful and we appreciated his linguistic diversity too. However, don’t expect to see a doctor for at least eight hours because everybody was sick before you and they only have two ER doctors at any time.
NEVER GO THERE. I have been waiting for hours when I have a serious illness. There are people waiting here from the morning to the night even when they have huge health problems. There are not enough doctors, not a system of emergency or something can help you with ANY case. I expected too much thinking that this is a European country respecting human life and a touristic place with values but I have never seen such a treatment in any country before. This is the worst place for a sick or hurt person and also if you are a foreigner you get the promotion to be extra rejected👍🏻 Congrats to the greatest hospital in Venice which serves for nothing👏🏻👏🏻👏🏻 This is Venice with lots of people all around the world. Make a health system accordingly. This is human life you are dealing with.
I can't believe that a hospital like this legally exists. Most of the nurses and especially the head doctor at First Aid (S.Marra) are extremely rude and not caring toward their patients. No protocol is being followed. Doctors orders get ignored or forgotten by the nurses immediately. You have to flag down every nurse for the "pain management" that was prescribed 2 hours ago, even though the patent is in the main waiting room (which they walk through ever 5 minutes) groaning in pain for everyone to see and hear. They literally walked over them. If you get told: you'll get that "in 10 minutes". You will NEVER get it unless you constantly ask them for it. They all tell lies. Constant lies: "You'll be next", "doctor will be right with you", we'll call you when we're done/ when it's ready", "this will only take 10 minutes", results will be ready in 15 minutes"
Good treatment by nurses and doctors when you have an appointment
Competent, pleasant, patient with our ignorance of Italian. Ambulance was also v good. No insurance hassles.
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