Cavelossim, Beach, Mobor Beach, Goa 403001, India
Lovely resort hotel in south Goa, one hour away from the airport. I stayed in a business class room which very spacious and comfortable. The greenery all around the resort is kept exceptionally. Hotel staff were extremely helpful and friendly, taking care of all your needs. Breakfast had a great selection with different live counters available. Giving 4 stars only because the hotel is a slightly outdated and needs some renovations in certain parts. Would stay again nonetheless
Room was spacious, however bathroom was small and flooring of bath area had slope problem due to which water accumulates and does not drain quickly. This was something very annoying. Housekeeping was literally poor,I had to call them to mop the floor.Front desk staff are not efficient in handling customers quickly. Laid back attitude and very slow. Small and enclosed gym which was okay, AC was not efficiently working. Breakfast spread was overall good. As far as my staying is concerned I am not satisfied
My family and I visited India and decided to stay at this resort. We liked the fact that it was calm and composed. We had our breakfast and meal included in our plan. On the day of check out, we weren't sure if lunch would be included or not, and called the front desk for clarification.We were told that lunch would be included, so we ate at their restaurant. After lunch, we were informed by the restaurant manager that lunch was not included in the cost and was at an additional cost. When I confronted the front desk about it, the only response the Manager could give me was "You have to pay up." While paying for the food my family ate was never a problem, I was surprised that the hotel manager took no responsibility and did not even acknowledge the fact that his staff gave me incorrect information. They made it sound like it was a standard procedure. Well if it is that well known, may be the front desk operators need to be trained for not giving incorrect information to the customers. I will not return to this property!
Excellent resort with quality amenities and good food and bar. Staff is courteous and service is good. Hotel rooms are very spacious. Cottage rooms are also available. Connected internally to Novotel Dona Sylvia. Both share common private beach. Located away from airport and takes about 1 hour to reach by car. Ancient decor and flooring. Huge entrance lobby and reception with steel structure and viewing bridge. Swimming pool is 4 feet deep and very large. Gym, Spa and small kids centre are also good.
We were there for a Malabari Brunch. It was a good experience tasting the local dishes of the region and eating with our bare hands on banana leaves instead of tableware. The staff were very friendly and attentive. Great experience
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