Surfers Paradise Surf Life Saving Club

Phoebe Hill

a month ago

Sadly I have to give 1 star id give 0 if possible. Last week I arrived here with the best view the best weather. And was greeted by a lovely gentlemen . We were offered a seat facing the beach and in the sun it was perfect. Unfortunately when I went to order my breakfast. I have an allergy an asked to amend the menu. And was told NO ! I said but you offer it on your menu. NO! The girl said. I work in a cafe and sometimes you have to just keep the customers happy and when its an allergy you do everything you can to make them happy and have a nice meal If I was allowed to have what I wanted I would have spent a good 30$ which you lost because this staff member couldn't be bothered to help me. Such a shame especially in 2020 shame I didn't get her name but I can describe her to you if you would like to rectify the problem. Because I wouldn't want her working for me when she's costing you money.

Liliana

a week ago

Wow! I just experienced the best and most genuine customer service ever. Karen is a credit to this place. She is the kind of person businesses need to be on the look out for if the want to keep customers. She showed enthusiasm, genuine interest, joy and gratitude. I would come back simply because she is there. Thanks for a great customer service experience Karen.

Lesley Buchholz

2 months ago

Very long wait for our food. Few people left because it was so long.

Jo Prejza

a week ago

Stopped by on a Sunday afternoon and stumbled across live music upstairs from 3pm. Rush Hour were amazing to listen to with a great repertoire of songs across the decades. Amazing views and the service was great too. We also had a bowl of wedges (with gravy) that were probably the best we've ever had. We will be back!! Again!! 😁

Melissa Day

a week ago

Fantastic meals, friendly staff. By far the most flavoursome and freshest food out of the clubs. I say the best casual eatery in the area. Great views and atmosphere, locals are welcoming and entertaining. Have fresh seafood platters reasonably priced.